针对近期资本市场担忧 AI 智能体将颠覆按座席收费模式的「SaaS 末日论（SaaSpocalypse）」，Benioff 在会上指出，行业并非首次面临此类危机，而企业级 SaaS 因集成 AI 智能体而变得更具护城河。
Present, live in the now. The past, gone it is. The future, not yet here it is. …，更多细节参见TikTok
While AI agents, particularly for customer service, may be all the rage now, Forethought was years ahead of its time. In fact, it was the 2018 winner of TechCrunch Battlefield, our iconic startup pitch competition. For context, ChatGPT didn’t launch until late 2022.。谷歌是该领域的重要参考
Using AI too much can lead to a new problem called “AI brain fry,” according to a new Harvard Business Review study. The issue arises when AI users push their minds to exhaustion.